![]() I have tried both the Windows iTunes app and standalone version, de-installed according to the different ways I found on the internet (complete uninstallation of iTunes including Bonjour etc., respectively using get-appxpackage remove), created a new local administrator user with only iCloud installed - always the same behaviour. When trying to login with the Apple ID of my wife's iTunes respectively my daughter's iTunes or iCloud both applications refuse with the error message "Authorisation failed. When starting iTunes from my wife's or daughter's account it says "Filename already exists", but does eventually start. ![]() (also when installing iCloud on my user as a test, logging in with both my credentials or those of my daughter) With my user everything is working perfect. I have installed iTunes for all three users, plus iCloud for my daughter. I have a new Windows 10 computer with three accounts: my wife, myself (both administrator rights) and my daughter (family member). Login iTunes / iCloud fails on Windows 10 with different user accounts. Is this a known problem? Is there any solution? I have iTunes 12.12.4 and no new updates available. I figured that maybe there was a delay on the server and that the problem would soon go away. To authorize this computer you must first deauthorize one of the other computers." You have already authorized 5 computers with this Apple ID. ![]() I try to authorize my computer again and get the same error message: "You cannot authorize more than 5 computers. Now I am down to 2 (my iPad and an old MacBook). I go to iTunes -> Account -> View My Account -> Manage Devices and de-authorize all devices that I am not currently using. ![]() When I tried to authorize this instance of iTunes, I was told: "You cannot authorize more than 5 computers. I don't know why, but my guess is that after a Windows update, iTunes no longer recognizes the computer as being the same as before. One day, my iTunes on Windows said it was not authorized and that I needed to authorize. These were all authorized more than a year ago (much longer than the 90-day change limit). Cannot authorize PC with iTunes even after deauthorizing - it keeps saying "You have already authorized 5 computers with this Apple ID" Recently I had 5 (current and past) devices authorized on iTunes, including a Windows 10 PC. ![]()
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